System operational

Past Incidents

Wednesday 29th July 2026

Voila Amazon Shipping Central Label Errors

Amazon’s Shipping API for Europe is currently experiencing an issue. More specifically, the endpoint responsible for retrieving rates is affected which is also preventing shipments from being generated.

You can monitor Amazon’s official SP-API status page using the link below. Please make sure to check the Europe tab on the page:

https://sellercentral.amazon.com/sp-api-status

Tuesday 28th July 2026

No incidents reported

Monday 27th July 2026

Voila UI Login Issues

Our Incident Report can be accessed via: https://www.dropbox.com/scl/fi/v4pf4i85qnsmttfym0ujw/Voila-Incident-Report-27-07-2026.pdf?rlkey=inmw3hdkj72pj6hm1ncek4to1&st=9ziovbrz&dl=0


Resolved: The Voila login issue has now been fully resolved. Single Sign-On access has been restored, and users should be able to log in as normal.


Identified: We have identified the cause of the Voila login issue and are applying the required changes to restore Single Sign-On access.


Investigating: We are investigating an issue preventing users who are not already logged in from accessing Voila through Single Sign-On. Users with an active session are not affected.