Voila - System Performance Issues Thursday 22nd January 2026 11:09:00


Update: This incident is resolved.


Update: We experienced increased latency originating from the data centre currently in use, which impacted system stability and label creation.

Mitigation work is in progress, and services are stabilising. As part of a permanent resolution, we are migrating away from this data centre. This migration is scheduled to be completed within the next 24 hours.


We are currently investigating system-wide performance issues affecting Voila.